Crisis Management System for the Roll-Over Period for Y2K Problem (Draft) December 1999 Cabinet Secretariat Y2K Office Cabinet Security Affairs/Crisis Management Office 1. Confirmation of Systems Inspections in Critical Private Sector Fields Concerning systems inspections which have been implemented based on the Year 2000 Problem Action Plan, at the Y2K Measures Promotion Conference of 25 October 1999, it was confirmed that as of the end of September critical private sector fields (finance, energy, telecommunications, transport and health care), telecommunications and aviation, systems conversions and dry-run tests have been completed and other sectors are well on their way to completion. Remaining areas that are confirmed as yet to be completed are detailed below: Finance: The 1% of major systems conversions and dry-run tests that remained outstanding at the end of September among all financial institutions, have all now been completed. It is also confirmed that in all financial institutions, conversions and dry-run tests have been conducted and completed non-major systems. Electricity: As of the end of September, 99.5% of conversions and dry-run tests for major control systems had been completed. Total completion was confirmed on 12 November. Health Care: The 6% of systems conversions and dry-run tests on medical equipment containing microchips (8,602 total items), that remained at the end of September were completed by the end of November, and have been confirmed has having met completion targets. Of the approximately 50% of major medical institutions (total of 2,292) that had yet to complete conversions and dry-run tests at the end of September, it was confirmed that response measures had been completed by 3 December. Water Supply: Among the national water providers, of the 282 companies with major control systems where there is a possibility of water stoppage, all systems conversions and dry-run tests were completed by the end of November. Local government bodies and groups: In all metropolitan areas and prefectures, it was confirmed that according to investigations at the end of the November, all major systems conversions and dry-run tests had been completed. In local cities, towns and villages, conversions have all been completed, with dry-run tests 99% complete, and it is confirmed that the remainder will be completed according to plan. 2. Roll-Over Period Crisis Management System During the roll-over period, in addition to making efforts to supply and gather information concerning any events that might occur domestically or overseas, in order to be sure that our crisis management is faultless in any event, an information network will be established, based at the Crisis Management Center at the Prime Minister's Residence, with the cooperation of both the public and private sector. This information network will monitor the situation during the holiday period and for a suitable duration after 4 January 2000. The state of preparedness for this measure is as follows: (1) System (Current forecast) (a) Government: During the roll-over period (29 December - ca. 3 January) a structure will be adopted centering on the Crisis Management Center at the Prime Minister's Residence and encompassing 10,000 personnel from the Cabinet and related ministries during the given time period. (The peak period will be 31 December - 1 January, with a total of approximately 2,000 personnel.) (b) Furthermore, within the Cabinet Secretariat, during the roll-over peak, a structure is expected whereby responses will be made predominantly by the Chief Cabinet Secretary, three Deputy Chief Cabinet Secretaries and the crisis management center, acting upon the directions of the Prime Minister. (2) Information gathering and press announcements within government (a) - After midnight on 1 January the Cabinet will ascertain the status of electricity, telecommunications, railway lines and nuclear facilities, and at 00:50 it is planned that the Prime Minister will make an announcement. After 1 January information will be gathered at suitable intervals for the five critical private sector fields, and in addition to this information being publicly announced each time, it is planned that at 11:00 on 4 January, the Chief Cabinet Secretary will make an announcement on the situation after the return to work after the holiday period. (Note): In the unlikely event that a situation occurs to which the Chief Cabinet Secretary should respond, action will be taken as quickly as possible and announcements made. (b) Overseas: With the cooperation of the Cabinet and other related ministries, the Ministry of Foreign Affairs will translate the above mentioned points (1)(a) and (b) into English and in addition to conveying the information to the International Y2K Cooperation Center (IYCC) (Note 1), will make them public. Information gathered from the IYCC pertaining the status of events that have occurred overseas will be posted on the homepage of the Ministry of Foreign Affairs. In addition, the Ministry of Foreign Affairs will ascertain the situation in those countries, such as New Zealand, which will welcome the year 2000 before Japan and inform the public. Subsequently information will be attained on the situation overseas as and when necessary and information made public accordingly. (Note 1) The international Y2K Cooperation Center is an international organization for sharing information on Y2K related activities established in February 1999, based on the proposals of the United Nations sponsored Y2K National Coordinators Meeting in December 1998. (Note 2) The Ministry of Foreign Affairs is requesting that Japan's overseas posts, Embassies and Consulates-General, (approximately 200) report on the five critical sectors in each of their respective countries. (c) Others: Concerning information that comes under the jurisdiction of other government ministries and agencies, where necessary, upon a report being made to the Cabinet, a press announcement will be made. (3) Provision of Information Desks During the above-mentioned period, it is expected that there will be many inquiries from the general public concerning the status of the critical private sector fields, the status of malfunction of any related machinery and the regional status. To cope with the expected number of inquiries, information desks will be set up in related private sector groups and businesses, local public bodies and government. The contact information for the main information desks in the Cabinet and related government ministries and agencies will be made available to all via the Ministry of Foreign Affairs' homepage. (http://www.mofa.go.jp/policy/economy/y2k/index.html) In addition, the Cabinet will establish a consultation desk from 29 December. 3. Reporting activities for the Roll-Over period Since the last meeting of the Y2K Measures Promotion Conference the following publicity activities have been instigated: 1. Governmental publicity Based on the decision of the Advanced Information and Telecommunications Society Promotion Headquarters of 29 October 1999, regarding "Preparations for the Y2K Problem in the Year-end/New Year Period", the following media reporting has been implemented: Newspapers (appearing on 30 October and 26 December in 75 newspapers nationally) Homepage of the Residence of the Prime Minister etc. (from the end of October) Distribution of publicity materials through local government bodies and groups, post offices, schools and convenience stores etc. (from the beginning of November to December) Posters (from the end of November) Television spots (December, with a personal appearance by the Prime Minister) Regular programming (Two television programs and one radio program, from December) Regular publications (approximately 1 million copies) (2) Pro-active provision of information to mass media Cooperating with television programming and creation of newspaper columns. 4. Response after January 2000, in the unlikely event of an emergency Under the provisions of the second supplementary budget for fiscal year 1999 formulated in the previous extraordinary session of the Diet, the following response measures have been put in place, for post-roll-over period. (1) Small and medium enterprises (SMEs) For small and medium enterprises (SMEs) which have experienced problems caused by Y2K, specialists will be dispatched to give advice upon investigation of the situation. In addition, in the Regional Small Business Information Promotion Centers, which will act as regional information desks, legal advice will be available for SMEs for disputes arising out of the Y2K problem. (2) Response to the international situation In order to take the international initiatives in a concrete manner in the Asia-Pacific region, and in order that the countries of the Asia-Pacific are able to respond to unexpected situations, a fund has been established under the auspices of the United Nations Development Program's(UNDP) Emergency Response Division, which will ascertain the status of technology related incidents and dispatch technical experts accordingly.